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GST and E-Commerce: Impact, Challenges, and Future Prospects

Jun 04, 2025 .

GST and E-Commerce: Impact, Challenges, and Future Prospects

GST 2.0 steel tax India

Rohit Agarwal

Hello, I’m Rohit Agarwal, a seasoned Chartered Accountant with over 12 years of specialized experience in Goods and Services Tax (GST) and indirect taxation. Based in Kolkata, I am a Partner at AAN Associates LLP, where I provide expert guidance and support to clients navigating the complexities of GST and indirect tax laws.

Introduction

Goods and Services Tax (GST) is a comprehensive, multi-stage, destination-based tax that replaced multiple indirect taxes such as excise duty, service tax, and VAT, creating a unified tax system. GST is levied at every stage of the supply chain, thereby ensuring seamless tax collection from manufacturers to consumers.

GST and E-Commerce: Key Impacts
  1. Mandatory Registration
    All e-commerce sellers must register under GST, irrespective of turnover. Even if their revenue is below INR 10 lakh (Special Category States) or INR 20 lakh (other states), registration is compulsory.
  2. Ineligibility for the Composition Scheme
    E-commerce sellers cannot opt for the composition scheme, even if turnover is below INR 1.5 crore, necessitating full compliance with GST regulations.
  3. Impact on Cash Flow
    Tax Collected at Source (TCS at 1%) by e-commerce operators causes a cash blockage of 30–45 days, as the tax paid becomes available as input credit only on the 20th of the following month.
  4. Seamless Input Tax Credit (ITC)
    Previously, service tax on storage, logistics, and marketplace commissions was non-creditable for suppliers. GST now allows input tax credit (ITC) on all inputs, thereby reducing overall operational costs.
  5. Unified Market & Standardized Taxation
    Before GST, tax rates varied across states, complicating interstate e-commerce. GST establishes uniform rates nationwide, making India a single, integrated marketplace.
Comparison: E-Commerce Before and After GST

Aspect

Before GST

After GST

Tax Structure

Multiple indirect taxes (VAT, CST, etc.)

Unified GST

Tax Rates

Different across states

Standardized nationwide

Compliance Complexity

Multiple registrations

One Registration per Business (Multiple Registrations Only if Required)

Inter-State Sales

CST levied

IGST Levied. Setoff against CGST/SGST.

ITC Availability

Restricted and fragmented

Full ITC availability

Impact on Online Businesses & Digital Transactions

1. GST Applicability for Online Sales

a. Online platforms must charge GST on both physical and digital goods and services (e.g., software, streaming, and e-books).

b. GST applies to cross-border transactions, although the rates and compliance requirements differ for imports and exports.

2. GST Compliance Requirements

a. Online sellers must maintain detailed records of sales, purchases, and GST payments.

b. Complexity arises from the involvement of multiple jurisdictions in deliveries.

3. Cross-Border Digital Transactions

a. Imported digital services attract GST via the reverse charge mechanism, meaning the buyer pays GST.

b. Exported digital goods and services are zero-rated, thereby enabling input tax credit (ITC) claims.

Challenges Faced by E-Commerce Entities

1. High Compliance Burden

a. Businesses must navigate multiple GST rates and frequent return filings, creating complexity.

2. TCS & TDS Mechanism

a. Platforms collect TCS at 1%, reducing seller liquidity.

b. Sellers face TDS liability, adding compliance challenges.

3. Pricing Adjustments & Market Impact

a. The integration of GST has led to price fluctuations, which in turn influence consumer behavior and market competitiveness.

Challenges for SMEs

a. Small e-commerce firms struggle with technical and compliance limitations, especially in interstate trade.

Future Prospects & Evolution

1. Policy Enhancements

Future GST reforms may simplify compliance and adapt to evolving e-commerce models.

2. Technological Integration

AI and blockchain could automate GST processes, improving accuracy and efficiency.

3. Expanding Global Trade

Optimized cross-border tax policies will enable Indian e-commerce to scale internationally.

Conclusion

GST has transformed e-commerce taxation by streamlining compliance, enabling ITC benefits, and fostering a unified market. Despite ongoing challenges, future policy refinements and advancements in technology are expected to enhance efficiency and promote a more business-friendly e-commerce environment under the GST regime.

For any clarifications or queries, please feel free to reach out to us at admin@fintracadvisors.com

Disclaimer

The content published on this blog is for informational purposes only. The opinions expressed here are solely those of the respective authors and do not necessarily reflect the views of Fintrac Advisors. No warranties are made regarding this information’s completeness, reliability, or accuracy. Any action taken based on the information presented in this blog is strictly at the reader’s own risk, and we will not be liable for any losses or damages resulting from its use. It is recommended that professional expertise be sought for such matters. External links on this blog may direct users to third-party sites beyond our control. We do not take responsibility for their nature, content, or availability.

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