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The Strain on CAs and Taxpayers: When Government Intentions Backfire

Jun 02, 2025 .

The Strain on CAs and Taxpayers: When Government Intentions Backfire

RBI branch office guidelines

CA Gagan Gupta

Founder & Principal, Kishnani & Associates

CA Gagan Gupta is a seasoned Chartered Accountant with extensive expertise in taxation, audit, financial consulting, and business advisory. A fellow member of the ICAI since 2021, he has been practicing since 2016, providing strategic financial solutions to businesses, startups, and individuals. Under his leadership, Kishnani & Associates delivers precise and ethical financial services, ensuring seamless regulatory compliance and sustainable growth for clients.

By CA GAGAN, Kishnani & Associates

In today’s compliance-heavy environment, we, Chartered Accountants, are feeling the heat like never before. We’ve always served as the link between the system and the taxpayer, but the recent pace of reforms, while well-intended, has turned this link into a high-stress tightrope walk.

From sudden policy shifts to faceless assessments and portal glitches, the system is burdening not only taxpayers but also professionals like us who are trying to maintain sanity, accuracy, and accountability amid chaos.

  1. Excessive Compliance and Pressure on Professionals

Gone are the days when tax filing was seasonal. Now, it’s a year-round sprint. New forms, revised formats, and frequent circulars—each demands our time, attention, and immediate action. We are expected to remain alert at all times, often with little to no notice. Add to this the technical hurdles on the portals, and it’s a recipe for burnout.

  1. Cash Flow Crunch Among CAs

A lesser-discussed but critical issue is the cash-flow stress within CA firms. The nature of our work is now highly front-loaded—we invest hours of effort long before a single rupee is billed or received. During peak ITR seasons, many firms are juggling resource planning, team expansion, and client service with limited financial flexibility.

When clients themselves are dealing with economic uncertainties, fee payments are delayed, and the entire value chain feels the squeeze. It’s time we spoke about this openly.

  1. Taxpayers Caught in the Crossfire

From our side of the desk, we see clients—especially MSMEs, freelancers, and salaried professionals—getting overwhelmed. They want to comply, they want to do things right, but the compliance web is getting denser by the day. Fear of notices, last-minute changes, and portal crashes only adds to the anxiety.

  1. Technology: Boon or Burden?

Digital transformation should make lives easier, not harder. While the government’s push for faceless, paperless systems is commendable, the frequent glitches and lack of preparedness are proving counterproductive. Systems must be reliable if they are to inspire trust.

  • Pre-scheduled consultations to avoid last-minute chaos
  • Early filing strategies to beat deadline congestion
  • Flexible billing options for client convenience
  • Dedicated desk for scrutiny & portal issues
  • Resource sharing among our expert team to manage workload.

And most importantly…

     5. AI-Powered Support for Smarter Compliance

We are proud to be among the few CA firms equipped with AI-driven systems designed specifically for client convenience:

Automated Chatbot: Available 24×7 to assist clients with FAQs, document checklists, and filing status.

Smart Reminders: Clients receive automated notifications via WhatsApp, email, or SMS for pending tasks, document submissions, and due dates.

 Live Tracking Dashboard: Monitor their return status, queries, and notices—all in one place, updated in real time.

With these tools, our clients experience a seamless, transparent, and timely filing process, without needing to chase or wait for manual updates.

     6.The Way Forward

Reform is necessary, but it must be balanced with empathy. We need systems that are built around the people who use them—taxpayers and professionals alike. Less rigidity, more communication. Less confusion, more support.

This ITR season, don’t wait till the last minute. Let’s plan early, file smart, and stay stress-free.

For any clarifications or query please feel free to reach out to us at admin@fintracadvisors.com

Disclaimer

The content published on this blog is for informational purposes only. The opinions expressed here are solely those of the respective authors and do not necessarily reflect the views of Fintrac Advisors. No warranties are made regarding this information’s completeness, reliability, or accuracy. Any action taken based on the information presented in this blog is strictly at the reader’s own risk, and we will not be liable for any losses or damages resulting from its use. It is recommended that professional expertise be sought for such matters. External links on this blog may direct users to third-party sites beyond our control. We do not take responsibility for their nature, content, or availability.

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